Managed Servers

NCDTech Managed Servers Services

NCDTech actively and constantly monitors your servers and alerts you at the first sign of an issue. In addition to monitoring your systems, NCDTech manages and installs security patches to monitored servers. We e-mail monthly reports and you can login to our client portal so you may view statistics for logged information any time.

Our Managed Servers offering is automated, reliable and secure. NCDTech’s constant service means increased productivity for your business. With this proactive solution we control costs and manage expansion and growth.

NCDTech will review system infrastructure and network security policies to assure network consistency, bring them to a known, bootable state and install required applications, patches and updates. We implement site and inventory databases containing your system hardware and software and constantly review managed service activities. All of our work is industry standard, best-practice driven.

Managed Servers Service Features

• On-going, proactive server maintenance
• Client portal for reporting, tracking, support and ticketing
• Continuous audits, reporting and proactive notifications for hardware and software
• Monitoring and patch management for Microsoft Windows, SQL and Exchange servers.
• Virus definition management, updates and vulnerabilities
• Backup monitoring, log and job verification for files, System State, SQL and Exchange
• Verification of scheduled tasks and batch jobs
• Event log monitoring and review
• Monitoring disk health, free space, check disk and defragmentation
• Disaster recovery coverage via live server imaging of server operating system helps you recover from hardware failure, OS security exploitation and virus infection