Managed Workstations

NCDTech Managed Workstations Services

NCDTech actively and constantly monitors your workstations and alerts you at the first sign of an issue. In addition to monitoring your systems, NCDTech manages and installs security patches to monitored workstations. View monthly reports via e-mail or login to our client portal to view statistics for logged information any time.

Our Managed Workstations services are not only automated and reliable; they’re a smart choice for your business. Since NCDTech routinely performs preventative maintenance and is always keeping an eye on your workstations, we stop problems before they start. You’re proactive about your business’s management – your company’s workstations should enjoy the same attention.

As part of our offering, we review system infrastructure and network security policies to assure network consistency, bring them to a known, bootable state and install required applications, patches and updates. We implement site and inventory databases containing your system hardware and software, constantly review managed service activities, and provide you with discretionary on-site time and parameters of the service. All of our work is industry standard, best-practice driven.

Workstation features

• Client portal for reporting, tracking, support, ticketing and remote
• Site assessment and inventory
• Management and status reporting
• Assistance in retrieval of lost or stolen machines through tracking

On-going Managed Services

• Security patch and file system management
• Software license reporting
• Client network configuration management
• Continuous workstation monitoring
• Disk space, partition and usage management
• Anti-virus and Spy-ware monitoring and updates
• End-user remote control (access your desktop from anywhere)
• Management reporting
• System inventory reporting